The Electricity Distribution Branch, Nineveh Center, built the Nineveh Electricity Complaints Application as a free application. This service is provided by the Nineveh Center Electricity Distribution Branch at no cost and is intended for use as is.If you choose to use our Service, you consent to the collection and use of information in connection with this policy. The personal information we collect is used to provide and improve the Service. We will not use or share your information with anyone except as described in this Privacy Policy.** Information collection and use **For a better experience, while using our Service, we may ask you to provide us with certain personally identifiable information, including but not limited to:- phone number- The nearest function point- Electricity number- A picture of the location of the fault in the electrical network- The geographical location of the fault location in the electrical networkThis information is sent to the Citizens Complaints Department of our directorate Nineveh Electricity Distribution Branch / General Company for Northern Electricity Distribution / Iraqi Ministry of Electricity. Information requested by us will be retained and used as described in this Privacy Policy.** Data Record **We want to inform you that our applications never collect data and information (through third party products) on your phone which is called “Log Data”.**Cookies**Our applications do not use any cookiesCookies are files with small amount of data that are commonly used as anonymous unique identifiers. They are sent to your browser from websites you visit and stored on your devices internal memory.**protection**We value your trust in providing us with your personal information, and although this data is not sensitive, we strive to use commercially acceptable means to protect it. But remember that no method of transmission over the Internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.**Links to other sites**Our applications do not use any links to external websites**Childrens Privacy**We never collect personally identifiable information from children.**Changes to this Privacy Policy**Our privacy policy is fixed, and if some updates occur, it does not affect the details we mentioned previously. However, we advise you to check this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.This policy is effective as of 03/05/2024**call us**If you have any questions or suggestions about our privacy policy, do not hesitate to contact us at
[email protected].